Data Systems Worldwide Announces B2N Maintain Superior Care Together with Cisco Services.

What is B2n Maintain Superior Care?

• DSW and Cisco backed support contract that includes continuously updated picture of each device in your network plus tech support and Advanced Hardware Replacement

• Cisco and DSW work together for you to proactively identify potential issues preventing network downtime

• Enables the ability to make remote repairs such as correcting configuration errors and updating software to keep your network secure

• Simplifies your contract management and maintenance requirements through a single service contract that covers all of your Cisco devices

• Continuously updated status of your network available on a secure online dashboard

• Provides optional periodic Network Security Assessment and Optimization

• Tech support from the engineers most familiar with your unique environment

• SAVES MONEY

Data Systems Worldwide B2N Maintain Superior Care, together with Cisco® Services, proactively verifies that the network is secure, reliable, and functioning optimally so that you can improve your employee productivity and customer responsiveness and get the most from your technology investments.

Data Systems Worldwide B2N Maintain Superior Care
Modern businesses rely on network applications more than ever before – and are more vulnerable to the lost productivity and profitability that can result from a network outage. As the network becomes the platform for business success in companies of all sizes, the service and support needs of many organizations are changing. While device-by-device support services provide excellent protection for individual devices, they cannot provide insight into the overall health and security of the network – or help businesses identify potential problems before they arise.

Now, organizations have a cost-effective solution. Cisco and Data Systems Worldwide offer an innovative service that combines network-wide technical support with ongoing network monitoring and proactive maintenance to deliver a comprehensive approach to the care and continuous improvement of your network. With this collaborative service offering that combines the complementary strengths of Cisco and Data Systems Worldwide, you can increase your visibility into the health and security of your network, improve network reliability and performance, identify potential problems before they affect your business, and reduce the time and effort necessary to maintain your network.

Data Systems Worldwide B2N Maintain Superior Care provides:

• Peace of mind: Backed by powerful tools and in-depth training from Cisco, Data Systems Worldwide proactively verifies that your network is secure, reliable, and functioning optimally at all times, improving your employee productivity and helping you get the most from your technology investments.
• Network visibility: Data Systems Worldwide B2N Maintain Superior Care delivers visibility into the health and security of your network, giving you the information you need to improve performance and increase your operational efficiency. Through a secure online dashboard, you can view the status of your overall network health, security, and voice performance anywhere, anytime. Data Systems Worldwide maintains a clear, continuously updated picture of each device in your network to provide you with up-to-date status reports, identify potential problems, and make remote repairs such as correcting configuration errors and updating software.
• Continuous improvement: Data Systems Worldwide can perform periodic assessments of your network health and availability to proactively identify potential issues and help ensure that all of your Cisco devices are configured optimally, according to Cisco best practices. Depending on the technologies in your network, assessments also can include in-depth reviews of your network security systems and the performance and availability of your Cisco Unified Communications IP voice solutions. Data Systems Worldwide can notify you if there is an issue with any Cisco device in your network and recommend how to address problems before they affect your employees and your business profitability. Data Systems Worldwide can even perform a comprehensive analysis of your network to assess its readiness to support advanced IP voice communications solutions.
• A simple, complete solution: Data Systems Worldwide B2N Maintain Superior Care provides technical support for your entire business network (including advanced security and IP voice solutions) with a single support contract. You receive expert technical support directly from Data Systems Worldwide, ongoing operating system and application software updates for all covered devices and applications, next-business day hardware replacement in the event of a failure, and a wealth of Cisco tools and resources through registered access to cisco.com. As a result, you can take a comprehensive approach to the care and continuous improvement of your network for a single price, with a single point of contact.
• Customized support and maintenance: The Data Systems Worldwide B2N Maintain Superior Care is customized by Data Systems Worldwide specifically for you, to give you just the right level of network service to support the size and complexity of your business. By combining Data Systems Worldwide’s personalized service and in-depth understanding of your business with industry-leading tools, training, and resources from Cisco, you gain a consistently excellent service experience that addresses all of your requirements throughout the lifecycle of your network.

BUSINESS BENEFITS

Data Systems Worldwide B2N Maintain Superior Care

• Increases network visibility and provides you with the information you need to efficiently manage and continually improve your network
• Improves the uptime, security, and performance of your network through ongoing monitoring and periodic assessments that allow you to address problems before they affect your business
• Allows your IT staff to operate more efficiently by reducing the time and effort required to keep your network running optimally
• Enhances your employee productivity and your responsiveness to customers through improved availability of your essential business applications
• Optimizes your business profitability by helping you get the most from your technology investments
• Combines the expertise and service advantages of both Cisco and Data Systems Worldwide into a single offering

An Intelligent Technology Evolution Path

Data Systems Worldwide B2N Maintain Superior Care is delivered as part of the Cisco Smart Business Roadmap, a structured, prioritized evolution path for growing companies that combines customized technology solutions, world-class service, and flexible financing options to help you keep pace with change and make more informed technology decisions. The Cisco Smart Business Roadmap improves the long-term competitiveness of your business by helping you to address the business challenges of today while maximizing the future potential of your technology investments. With most technology providers, the relationship ends after the sale. When you invest in Cisco and Data Systems Worldwide, you can be confident that they are working continuously to expand the capabilities of your network and extend the value of your technology investment.

Comprehensive Support for Your Business

The satisfaction of your customers, the productivity of your employees, and the overall profitability of your business increasingly depend on your network. Now, you can take a comprehensive approach to the care and continuous improvement of your network that delivers greater network visibility, improves your ongoing network health and security, increases your operational efficiency, and extends the value of your Cisco investments. For more information about Data Systems Worldwide B2N Maintain Superior Care , contact Data Systems Worldwide.

FOR MORE INFORMATION CONTACT DAN LAKE AT 818-226-1739 OR DLAKE@DSW.NET